Terms of service

Terms & Conditions

This website is operated by HVNet Group, registered at 255 Bình Lợi, P.13, Bình Thạnh, Ho Chi Minh City, Vietnam. Abera is a brand owned and operated by HVNet Group. Throughout this site, the terms "we", "us" and "our" refer to HVNet Group.

Orders for US customers are fulfilled from our warehouse at 11460 Pagemill Road, Dallas, TX 75243, United States.

By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including the additional policies referenced here. Please read them carefully before using the site. If you do not agree to all of these terms, you may not access the website or use any of our services.

Any new features or tools added to the store are also subject to these Terms. We may update or replace any part of these Terms by posting changes to this page, and it is your responsibility to check periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Section 1 – Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.

Section 2 – General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

Section 3 – Accuracy and completeness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information.

Section 4 – Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, without notice at any time. We are not liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 – Products and services

Certain products may be available exclusively online and may have limited quantities. They are subject to return or exchange only in accordance with our Refund Policy. We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee that your screen will display colors accurately. We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction, and to limit quantities, on a case-by-case basis. All product descriptions and pricing are subject to change at any time without notice.

Section 6 – Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order, including orders placed under the same customer account, the same credit card, or the same billing or shipping address. If we change or cancel an order, we will attempt to notify you using the email address or phone number provided at the time of ordering. You agree to provide current, complete and accurate purchase and account information, and to keep it updated so that we can complete your transactions and contact you as needed.

Section 7 – Optional tools

We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind and without endorsement. We have no liability arising from your use of optional third-party tools, and any such use is entirely at your own risk.

Section 8 – Third-party links

Content and services available through our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we are not liable for any harm related to the purchase or use of goods or services from third-party websites. Please review the third party's policies carefully before engaging in any transaction, and direct any complaints regarding their products to them.

Section 9 – User comments, feedback and submissions

If you send us creative ideas, suggestions, proposals, reviews or other materials ("comments"), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to maintain comments in confidence, pay compensation for them, or respond to them. We may monitor, edit or remove content we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy or other proprietary rights, and will not contain unlawful, abusive or obscene material or any malware. You may not use a false email address or impersonate anyone. You are solely responsible for any comments you make and their accuracy.

Section 10 – Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, inaccuracies and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

Section 12 – Prohibited uses

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules or laws; to infringe upon our intellectual property rights or those of others; to harass, abuse, defame, intimidate or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene purpose; or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

Section 13 – Disclaimer of warranties; limitation of liability

Our products are cosmetic products intended for external use. They are not drugs and are not intended to diagnose, treat, cure or prevent any disease. Individual results vary. If you have a medical condition affecting your hair or scalp, please consult a healthcare professional.

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free, or that the results obtained from use of the service will be accurate or reliable. The service and all products delivered through it are provided "as is" and "as available" without any representation, warranties or conditions of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.

In no case shall HVNet Group, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from your use of the service or any products procured using the service. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions our liability is limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend and hold harmless HVNet Group and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed. This does not affect the validity of any remaining provisions.

Section 16 – Termination

The obligations and liabilities incurred prior to the termination date survive termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our services, or by ceasing to use our site. If we judge that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

Section 17 – Entire agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies posted by us on this site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.

Section 18 – Governing law

These Terms and any separate agreements under which we provide you services are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, where HVNet Group is registered.

Section 19 – Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

Section 20 – Contact information

HVNet Group (trading as Abera)
Registered address: 255 Bình Lợi, P.13, Bình Thạnh, Ho Chi Minh City, Vietnam
US fulfillment and returns: 11460 Pagemill Road, Dallas, TX 75243, United States
Email: aberabeauty2011@gmail.com

Questions about these Terms of Service should be sent to us by email. We reply to every message within 24 hours.